Sycamore Court Care Home
Management Team
Teresa is a Registered Manager with 28 years of experience. Her main interest and experience are in managing successful care homes housing elderly and frail Residents, some of which have mental health issues. Teresa is very experienced in care homes and is committed to providing a high-quality service. She is ultimately responsible for the effective and professional running of the care home but will allocate time to discuss any aspect of our Residents care or any problems they may be experiencing.
Deputy Manager, Senior Carers and Carers tend to the care of Residents
Care Team
Sycamore House has 35 members of staff: 27 of whom are directly involved with providing care for Residents and between them have over 100 years of care experience within the Home. Of the 27 Care staff, over 50% hold an NVQ level 2 or above in Health and Social Care.
Support Team
The Admin and Head Office team are responsible for dealing with fees and clients personal allowance, suppliers’ invoices and payroll.
Domestic and Maintenance staff ensure the home is a safe and clean environment at all times, following the regulations set by COSHH, HSE and IPC.
Our cooks work on alternate days preparing and providing meals to our residents 3 times a day to meet each individual’s dietary need.
Sycamore House Care Home invests in a wide range of training for all our staff members, not only do we complete the mandatory training, but we also complete additional training courses such as Catheter Care, Challenging Behaviour, Malnutrition Universal Screening Tool, Dysphasia, Common Health Problems, End of Life Care and much more. All our staff re-train every year in dementia to keep our knowledge up to date to ensure we provide the best care.
Therapeutic activities are available for all our residents including those living with dementia; these include normal recreational events. Activities are planned and actioned through our Activities Co-ordinator; a 4 weekly plan is available.
1. 360 Online Tour
2. Decor & Amenities
Sycamore House is a 36-bedded secure Care Home for younger and older adults and for Residents living with Dementia, providing personal care and accommodation.
Sycamore House is a purpose-built care home with everything on one level, making it ideal for people with impaired mobility. The home provides 36 single rooms. The home has two large lounges a separate dining room and a smoke room. All areas are fitted with domestic furniture and lighting. Both lounges are equipped with flat-screen colour television.
Sycamore House is approached by a drive leading past a private dwelling to the home. Residents are able to enjoy the grounds and patio areas which contain a range of tables and chairs where they may sit out in the warm weather. The perimeter to the garden areas is enclosed allowing Residents to walk around outside safely and ramps are provided for the use of wheelchairs.
The home has one communal bathroom with a shower, three conventional baths one of which is fitted with a bath chair for easy access. Four separate WC equipped with grab rails and call bells in place.
Specialist equipment, which includes hoists, grab rails and aids, have all been provided to maximize the independence of our Residents. Doorways that require wheelchair access all have the required opening width.
The home has a hairdressing salon and the hairdresser attends once a week. Each bedroom is designed with a different colour door and special features to ensure that our Residents living with Dementia can relate to their own living space. Also, our corridors are filled with sensory pictures, toilets and bathrooms have a feature wall to help our Residents living with Dementia to stay stimulated.
All hot water taps have temperature control and are checked weekly to ensure the right temperature for the comfort and convenience of our Residents and all of the bedrooms have matching bedroom units.
Residents are invited to personalise their bedrooms by bringing their own ornaments, pictures and any other objects of personal significance into the home. Furniture can be brought in by prior arrangement.
3. Food & Dining
Our chef teams use great ingredients to provide freshly prepared, nutritionally balanced meals based on regularly changing, seasonal menus. We make mealtimes an occasion for our residents, enabling them to enjoy their food in welcoming surroundings and catered for by our care teams. Residents always have multiple options to choose from at all meal times and can opt for something different if they change their minds when the food arrives.
We make sure our residents start the day right with a filling breakfast including cereals, fruit, toast and porridge, plus a daily changing choice of hot options. Our Residents are welcome to have breakfast any time they desire, and we are happy to accommodate their morning schedule. Between Breakfast and Lunch, we offer mid-morning cake and coffee.
Here lunch is the main meal of the day – enabling residents to dine together in a restaurant-style environment and providing a choice of hot meals and the option of soup or a sandwich for those that don’t want something quite as filling. Lunch is finished with delicious desserts, all prepared on-site by our chef teams.
And then, between lunch and supper, it’s mid-afternoon tea time with mouth-watering freshly baked cakes that our residents and team members enjoy together, making afternoon tea an activity in itself. After supper, during the night, lighter meal options are provided in the evening, and fresh fruit and snacks are available throughout the day to keep resident’s nourished, energised and satisfied
