We visited Mum twice in March and both times we were extremely impressed with the cleanliness of the home and the care given to Mum. The staff are friendly and kind and we are so pleased mum is being looked after in such a nice home with nice people.
Mam has been here a year and a half and has presented some challenges to the home. She is always treated with dignity and respect regardless of her mood. Staffs are all kind and understanding. The food is cooked fresh every day, it is done well and mam really appreciates this. All the family appreciate the home and what they have done for mam.
My mum has just spent three days respite in Sycamore House where I believe she was looked after to their utmost best. She seemed very happy and relaxed when I picked her up. I will be using this establishment again as I'm very impressed.
The whole family is pleased with the care our mother receives at Sycamore House. She can be very much a challenge, but she is treated with care and respect and all her needs met. We are very grateful to the Sycamore staff, especially at this difficult time with Covid, they maintain a high level of professionalism while remaining friendly and approachable.
My mum has had remarkable care from all members of staff and is looked after 100%. I am always kept informed if she is under the weather. I would recommend if anyone is looking for a care home to take a look - would not want my mum anywhere else.
I cannot thank the lovely staff for making Sycamore her home at this very scary time. I don't call them staff; I call them the home family. They care for her as one of their own. The food is delicious, I'd be happy to be served home-cooked every day. Drinks, biscuits, crisps and fruit goes round in between meals. With my mum being in whilst the lockdown has been going on, I know entertainment was limited but they did what they could between them to make life happy. I was able to decorate her room with her own wallpaper and dress the room as we pleased. Lovely place. Happy friendly place. Great staff. Shame the owners don't treat them as I think they deserve. More treats and bonuses would be a start.